Terms & Conditions – Usage & Purchase Rules
Rechtliche Grundlagen und Nutzungsbedingungen für die Dienste von CVwerk.
1. Scope
These terms apply to your use of the CVwerk website and of the premium PDF export. By using the service you accept these terms. If you are a consumer, nothing in these terms affects the mandatory rights you have under the law of the part of the United Kingdom in which you live. You must be at least 18 years old to purchase the premium service; if you are under 18 you may use the free service only with the consent of a parent or guardian.
2. Description of the service
CVwerk offers an online service for creating professional CVs. The platform enables users to:
- Create and edit CVs online
- Use various professional designs
- View a preview of the CV
- Save created CVs in their account
Basic access (creating, editing, saving and previewing) is provided free of charge. The ad-free download of the CV as a PDF without a watermark is a paid premium service (see section 5).
3. Registration, account and eligibility
Registration is required to use the service and to purchase the premium export. Truthful information must be provided during registration, and you must keep your login credentials confidential and protect them from access by third parties. You must be at least 18 years old to purchase the premium service; if you are under 18 you may use the free service only with the consent of a parent or guardian.
The user has no claim to a specific username. We reserve the right to refuse registrations without giving reasons.
4. Premium service and conclusion of contract
The ad-free PDF download without a watermark is offered as "CVwerk Premium". This is a one-time payment – there is no subscription and no recurring charge.
The paid contract is concluded when the user submits the order during the checkout process by clicking the "order with obligation to pay" button (or "Unlock now") and the payment is successfully completed. A registered user account is required, as the premium entitlement is assigned to the account.
After successful payment, the premium feature is automatically and permanently (lifetime) unlocked for the user account.
5. Prices and payment
The price of CVwerk Premium is a one-time payment of €7.99. The total price, inclusive of tax, is clearly displayed before the order is completed; there is no subscription and no recurring charge.
Sales and payment processing are handled by our reseller Freemius, Inc. (4023 Kennett Pike, Wilmington, DE 19807, USA). Freemius acts as the Merchant of Record (reseller) and handles the processing of the payment, the invoicing, as well as the calculation and remittance of VAT. In this respect, the terms and conditions of Freemius apply additionally (freemius.com).
Depending on availability, common credit and debit cards as well as other payment methods offered by Freemius are accepted as means of payment. The invoice is provided to the user by Freemius via email after the purchase.
6. Cancellation and refunds
As a consumer in the United Kingdom you have a statutory right to cancel your order within 14 days. For digital content supplied immediately, that right ends once supply begins – provided that you expressly consented to immediate supply and acknowledged that you would lose the right to cancel (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). Your rights under the Consumer Rights Act 2015, including remedies where digital content is faulty or not as described, are unaffected.
Details, exceptions and the model cancellation form are set out in our cancellation and refund policy. Nothing in that policy or in these terms limits your statutory rights.
7. Acceptable use
The user undertakes:
- To use the platform only for lawful purposes
- Not to create any abusive or fraudulent content
- Not to infringe the rights of third parties
- Not to use any automated systems for the mass creation of CVs
8. Content and intellectual property
The CVs created by the user remain the property of the user. CVwerk makes no ownership claims to the content of users.
The designs, templates and other content provided on the website are protected by copyright and may only be used within the scope of using CVwerk.
9. Data protection
We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and our privacy policy. You may exercise your rights of access, rectification, erasure, restriction, portability and objection, and you may complain to the UK data protection regulator, the Information Commissioner's Office.
10. Limitation of liability
We accept no liability for:
- The constant availability of the website
- The error-free nature of the created documents
- The success of an application using the created CVs
Nothing in this clause excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or any right you have under the Consumer Rights Act 2015, including the digital content remedies. The user is responsible for checking the created CV for accuracy and completeness before use.
11. Termination and deletion
The user can delete their account at any time without giving reasons. We reserve the right to suspend or delete accounts without prior notice in the event of breaches of these Terms and Conditions.
12. Changes to these terms
We may update these terms for future use of the service. Changes do not affect orders that have already been completed, and where the law requires your consent we will ask for it. Registered users will be informed of material changes by email.
13. Governing law and final provisions
These terms are governed by the law of the Federal Republic of Germany. If you are a consumer resident in the United Kingdom, you keep the protection of the mandatory rules of UK law, and you may bring proceedings before the courts of the part of the United Kingdom in which you live. Should any provision be invalid, the remaining provisions stay in force.
As of: September 2026
CVwerk
Support: Questions about these terms, an order or a refund? Write to info@cvwerk.com and we will respond.