CVwerk
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Frequently Asked Questions (FAQ)

Answers to the most important questions

General Questions

You can build your CV with every template and view it in the preview. For a watermark-free PDF download there is CVwerk Premium – a one-time payment of €5.99, no subscription.

  • • Build your CV with every template & view it in the preview
  • • Premium (one-time €5.99): download your PDF without a watermark
  • • Premium: completely ad-free

Premium is a one-time payment – no hidden costs and no subscription.

No! You can start right away in guest mode, build your CV and view it in the preview. The watermark-free PDF download is available with Premium (one-time €5.99).

Benefits with an account:

  • • Save and continue editing later
  • • Manage multiple CVs
  • • Access from any device
  • • No data gets lost

As many as you like! With an account you can create and save as many CVs as you want. This is ideal if you need different versions for different industries or positions.

Technical Questions

You can currently download your CV as a PDF file. PDF is the most professional and most widely accepted format for applications because:

  • • The layout looks the same on every device
  • • The file cannot be edited by accident
  • • It can be opened without any trouble by every HR department

Yes! You can upload an application photo. Our editor offers you:

  • Photo cropper: Crop to the right format
  • Rotation: Rotate and adjust the image
  • Preview: See instantly how it looks

Tip: In Germany a professional photo is common, but not mandatory.

Yes! CVwerk is fully responsive and works on:

  • • Smartphones (iOS & Android)
  • • Tablets
  • • Desktop computers
  • • Laptops

For the best editing experience, however, we recommend a desktop or tablet.

Our platform works with all modern browsers:

  • Chrome (recommended)
  • Firefox
  • Safari
  • Microsoft Edge
  • Opera

Please make sure you are using the latest version of your browser.

Privacy & Security

Yes, absolutely! The security of your data is our top priority:

  • SSL encryption: All data is transmitted encrypted
  • GDPR-compliant: We adhere to all EU data protection rules
  • Password hashing: Passwords are stored securely and encrypted
  • No selling: Your data is never sold to third parties

Yes, anytime – and entirely on your own! You have full control over your data:

  • • You can delete individual CVs directly in your Dashboard.
  • • You can delete your entire account yourself under My Account → „Delete account“ (with password confirmation for your security).
  • • After deletion, all of your data – account, CVs and purchase history – is removed irreversibly.

If you have any questions, feel free to reach us at [email protected].

Templates & Design

We currently offer 33 professional templates in a variety of styles:

  • Modern: For start-ups and tech companies
  • Classic: For conservative industries (banking, law)
  • Creative: For design and marketing professions
  • Minimalist: For a clean, timeless look

You can switch between all templates at any time. The watermark-free PDF download is available with CVwerk Premium (one-time €5.99).

Every template comes with a carefully selected color palette that is professional and HR-friendly. The colors are built into the templates to ensure a consistent and professional appearance.

Tip: Simply choose a different template if you prefer another color scheme!

Yes! All of our templates are ATS-optimized (Applicant Tracking System). That means:

  • • A clear structure that can be read by application software
  • • Standard fonts for maximum compatibility
  • • A logical arrangement of the sections
  • • No excessive graphic elements that confuse scanners

Your application reads perfectly for both machines and humans!

Support & Help

No problem – you can reset your password yourself:

  1. Open the login page and click on „Forgot password?“.
  2. Enter your registered email address.
  3. You will receive an email with a link that lets you set a new password.

Please also check your spam folder. If no email arrives, write to us at [email protected].

We would love to hear your feedback! Write to us at:

Email: [email protected]

Whether suggestions for improvement, bug reports or simply praise – we are listening!

No problem! Just get in touch with us:

Contact:

Email: [email protected]

We usually reply within 24 hours.

Still have questions? Just try it out!

Create your first CV now!

Get started now
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