CVwerk
English (CA)

Frequently Asked Questions (FAQ)

Answers to the most important questions

General Questions

With Resumewerk you can use 5 selected Resume templates for free and download them directly as PDF. More designs, AI features, Resume upload and ATS check are part of Resumewerk Premium.

  • • Create, preview and download 5 free templates as PDF
  • • Preview and test Premium templates; download after Premium unlock
  • • Premium: AI help, Resume upload, ATS check and ad-free use

You can preview Premium templates before unlocking them. The Premium notice appears only when downloading or using Premium features.

No! You can start right away in guest mode, build your Resume and view the preview. The 5 free templates can be downloaded directly as PDF; Premium templates and Premium features unlock when downloading or using them.

Benefits with an account:

  • • Save and continue editing later
  • • Manage multiple Resumes
  • • Access from any device
  • • No data gets lost

As many as you like! With an account you can create and save as many Resumes as you want. This is ideal if you need different versions for different industries or positions.

Technical Questions

You can currently download your Resume as a PDF file. PDF is the most professional and most widely accepted format for applications because:

  • • The layout looks the same on every device
  • • The file cannot be edited by accident
  • • It can be opened without any trouble by every HR department

Yes! You can upload an application photo. Our editor offers you:

  • Photo cropper: Crop to the right format
  • Rotation: Rotate and adjust the image
  • Preview: See instantly how it looks

Tip: In Germany a professional photo is common, but not mandatory.

Yes! Resumewerk is fully responsive and works on:

  • • Smartphones (iOS & Android)
  • • Tablets
  • • Desktop computers
  • • Laptops

For the best editing experience, however, we recommend a desktop or tablet.

Our platform works with all modern browsers:

  • Chrome (recommended)
  • Firefox
  • Safari
  • Microsoft Edge
  • Opera

Please make sure you are using the latest version of your browser.

Privacy & Security

Yes, absolutely! The security of your data is our top priority:

  • SSL encryption: All data is transmitted encrypted
  • GDPR-compliant: We adhere to all EU data protection rules
  • Password hashing: Passwords are stored securely and encrypted
  • No selling: Your data is never sold to third parties

Yes, anytime – and entirely on your own! You have full control over your data:

  • • You can delete individual Resumes directly in your Dashboard.
  • • You can delete your entire account yourself under My Account → „Delete account“ (with password confirmation for your security).
  • • After deletion, all of your data – account, Resumes and purchase history – is removed irreversibly.

If you have any questions, feel free to reach us at info@cvwerk.com.

Templates & Design

We currently offer 44 professional templates in a variety of styles:

  • Modern: For start-ups and tech companies
  • Classic: For conservative industries (banking, law)
  • Creative: For design and marketing professions
  • Minimalist: For a clean, timeless look

You can switch between all templates at any time. 5 selected templates are free including PDF download; Premium templates can be previewed and tested, while download is available with Premium.

Every template comes with a carefully selected color palette that is professional and HR-friendly. The colors are built into the templates to ensure a consistent and professional appearance.

Tip: Simply choose a different template if you prefer another color scheme!

Yes! All of our templates are ATS-optimized (Applicant Tracking System). That means:

  • • A clear structure that can be read by application software
  • • Standard fonts for maximum compatibility
  • • A logical arrangement of the sections
  • • No excessive graphic elements that confuse scanners

Your application reads perfectly for both machines and humans!

Support & Help

No problem – you can reset your password yourself:

  1. Open the login page and click on „Forgot password?“.
  2. Enter your registered email address.
  3. You will receive an email with a link that lets you set a new password.

Please also check your spam folder. If no email arrives, write to us at info@cvwerk.com.

We would love to hear your feedback! Write to us at:

Email: info@cvwerk.com

Whether suggestions for improvement, bug reports or simply praise – we are listening!

No problem! Just get in touch with us:

Contact:

Email: info@cvwerk.com

We usually reply within 24 hours.

Still have questions? Just try it out!

Create your first Resume now!

Get started now
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